Rejecting a Proposal on AliExpress: Consequences and Solutions
Consequences of Rejecting a Proposal
Rejecting a proposal on AliExpress can potentially damage your reputation as a buyer. AliExpress maintains a system of buyer ratings, where sellers can leave feedback on their interactions with you. If you reject a proposal without a valid reason, the seller may leave negative feedback, which can make it harder for you to win future disputes or secure favorable deals.
Dispute Resolution Process
If you are not satisfied with the proposal, you can open a dispute on AliExpress. This is a formal process where you can request a refund, replacement, or other resolution from the seller. AliExpress will mediate the dispute and make a decision based on the evidence you provide.
Opening a Dispute
To open a dispute, you will need to follow these steps:
- Go to the order details page.
- Click on "Open Dispute".
- Select the reason for the dispute.
- Provide evidence to support your claim.
- Submit the dispute.
Dispute Resolution
Once you have submitted a dispute, AliExpress will contact the seller and request a response. The seller will have a certain amount of time to respond and provide their own evidence. AliExpress will then review all of the evidence and make a decision.
If AliExpress decides in your favor, you may be eligible for a refund, replacement, or other resolution. If AliExpress decides against you, you may not be able to recover your money or receive a replacement.
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